Resolution

Dispute resolution

If a problem arises with an online purchase that cannot be resolved through our customer service, there is, among others, the following entity that offers out-of-court dispute resolution that you can contact:

European platform for online dispute resolution

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage 

If you would like to address your complaint directly to us, please send it to: office@cirojewelry.com