§ 5 Consumer’s Right of Revocation

1. Revocation Caution

Right of revocation

You may revoke your declaration of contract within 14 days without stating reasons in written form (e.g. letter, fax, e-mail) or – if the item has been delivered before expiry of this period – by returning the item.This deadline shall commence upon receipt of this caution in text form, but not before receipt of the goods by the recipient (in the case of recurrent delivery of similar goods not before receipt of the first part delivery) and not before fulfilment of our information duties pursuant to Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 EGBGB [Introductory Act to the Civil Code], as well as our duties pursuant to § 312g Paragraph 1, 1st sentence BGB [Civil Code] in conjunction with Article 246 & 3 EGBGB.A revocation shall be deemed declared within the deadline if it is sent or the goods are returned within this period.The revocation must be addressed to:

CIRO GmbH Austria
Annagasse 3a/8
A-1010 Vienna

Fax: +43 (0) 1 512 90 78

Consequences of revocation

In the case of a valid revocation, the goods/payments received by both parties must be returned/refunded and any benefits (e.g. interest) must be surrendered.If you cannot return or surrender the goods and benefits received (e.g. utilisation benefits) in whole or in part, or can only return or surrender the same in deteriorated condition, you shall be obliged to compensate us for the same.You shall only be obliged to compensate us for deterioration of the goods and for utilization benefits inasmuch as the utilization or deterioration is due to handling of the goods that exceeds the scope of testing its properties and function.“Testing of properties and function” shall mean testing and trying out the respective goods in such manner as is possible and usual in a street shop, for instance.Goods suitable for parcel posting shall be sent back at our risk.You shall bear the regular costs of return shipment, if the goods delivered correspond with the ordered goods and the price of the goods to be returned does not exceed an amount of € 40, or – in the case of a higher price of the goods – if you have not made the payment or a contractually agreed part payment yet at the time of the revocation.Otherwise the return shipment shall be free of charge for you.Goods not suitable for parcel posting shall be picked up from you.Obligations to refund payments must be fulfilled within 30 days.The deadline shall commence for you upon sending your declaration of revocation or the ordered goods, and for us upon receipt of the same.